The anatomy of a great Sales presentation

Over the years I’ve read hundreds of sales books.  I’ve attended countless sales training sessions with various philosophies from Spin Selling to Solution Selling, and Relationship Selling.  As I’ve sat through these courses as both a rep and ultimately as the head of Sales I began to watch expressions and reactions to the material being presented.  I have seen the excitement, and the hunger, in people’s eyes as they listened intently with the hope that “this will be the training that changes everything” for them, and that “this class will provide the silver bullet” that has eluded them throughout their career.   Most often times they’re wrong.

A recent article on training cited a statistic that 87% of sales training was forgotten within the first 30 days.  This begs the question, why?  Is it because the philosophies being taught are not good?  Are the different sales processes wrong?  Is it just bad information?  Is it because the rep tried it and it didn’t work?  I would offer that all of these sales methodologies have great aspects to them. They all offer tremendous insights and perspectives on various sales situations.  But there’s no such thing as one-size fits all when it comes to Sales training.  Why?  Because all people are different and as such react in different ways when they are being sold to.  That means it’s incumbent on the sales rep to be savvy enough to know what elements to apply in any given situation.

No Sales training methodology will work 100% every time.  The key is knowing what pieces to take from each perspective and incorporate them into your own style and process.  The best sales people know what to say, when to say it, when not to say anything, what questions to ask, how to ask them, and when to ask.

Recently I participated in a discussion on “What makes a great Sales Presentation?”  Some of the responses were very classroom-ish.  The fact is, the more complex you make something the less likely it will be tried, let alone followed.  As such I put together my own step-by-step recommendation for delivering consistent, high-quality sales presentations.

To get the most out of every Sales presentation follow the steps below:

1. Prepare – know the buyer persona you will be meeting with, your competition, your own products and services.

2. Be early. If you’re on time you’re late.

3. Dress the part. I can’t tell you how many sales presentations I’ve sat through where the reps tie was not straight or a blouse had one too many buttons undone. Attention to the small details says a lot about you.

4.SMILE – no one wants to spend time with a grouch or scary person!

5. Listen twice as much as you talk – that’s why we have 2 ears and one mouth.

6. If your product requires a formal presentation use an iPad and get theSlideshark app. It is a powerful tool and demonstrates your ability to “integrate” various tools into a process…the sales process.

7. Boil your presentation down to 3 salient points…be clear and concise but have back-up and detail should the buyer want to dive deeper.

8. Gain continuous buy-in. Throughout your presentation make sure you check in with the buyer to gain their continued approval and agreement. When you get to the end you can sum up your presentation by saying, “we agree this solution makes sense for your business so lets talk about next steps”

9. No matter what the outcome, shake hands, smile, thank them for their time and let them know you will keep in touch…then do it!

Give this a try for a month, or however long it takes you to do no less than 25 presentations.  Then let me know what your results were.  Remember, to be successful in Sales you MUST be a continuous learner, broadening, and deepening your perspective each and every day with each and every presentation you give.  Not even the 9 steps above are a silver bullet but they can certainly help you improve  your overall sales effectiveness.

Like this if it helped.

Happy Selling!

3 Characteristics of Great Leadership

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John Quincy Adams said, “If your actions inspire others to dream more, learn more, do more and become more, you are a leader.”  That one statement sure packs a punch.

Effective leaders all possess similar strengths.  Discipline, focus, enthusiasm, commitment, and limitless energy are all characteristics displayed with strong leadership.  Leaders are hard chargers who operate with a clear sense of direction and are generally successful in getting people to follow.  After all you can’t be a leader without followers.

And then there are great leaders.  Those individuals who not only are able to get people to follow, but who inspire them to go beyond what they ever dreamed possible.    The great leaders understand the human condition.  They thrive on people engagement and behavioral observations.   They realize that all people are unique and therefore respond differently even when faced with the exact same circumstances.  It is the great leaders’ ability to shape their message in a way that reaches and resonates across a large group of people.  But it’s more than their message.  A great leader is able to not just create a compelling message (vision) but make it believable by the actions and characteristics they demonstrate daily.

Great leaders play at a higher level than regular leaders.  They’re the All-Stars.  The one-of-a-kinds.  The most sought after individuals that people want to meet with, get to know, or work for.  What separates the good from the great are 3 capabilities the leader must demonstrate daily:

  1. Clarity of vision.  Great leaders know where they are headed and how to get there.  It’s crystal clear to them on the inside which makes it easier to communicate outside.  They have a superior sense of direction and know where their own True North setting is which can be felt by those following.  This clarity of vision demonstrates their confidence and conviction in the actions they take and ask others to take.
  2. Teaching.  Great leaders are teachers.  They get energy from meeting with people and sharing their knowledge, perspective and beliefs.  They realize that to be great teachers they must commit themselves to being a life-long learner.  Constantly reading, asking questions, listening, and engaging in the exchange of ideas allows great leaders to capture the hearts and minds of their followers.
  3. Motivation.  Great leaders provide reasons to act.  Through their vision and teaching, they inspire people to take action and begin the journey.  Great leaders know how to motivate those around them by recognizing the differences in people and what drives individual behavior.  Even the great leader him/her-self requires motivation whether it’s spiritual, family, personal or professional they have their own reasons for taking action.

So who are you?  A leader, or a great leader?  Where do you fall relative to the 3 must-have capabilities of a great leader?  You’ve already taken steps to improve your Teaching skills by reading this blog…and I assume others.  Remember, if you can dream more, do more and become more, others will follow.